Last updated: May 16, 2026
1. Data controller
Pixel Consulting (sole proprietorship)
Lot ISF 32 Ankorondrano Tsiafahy, Antananarivo 102, Madagascar
NIF: 4 001 682 173
Contact: hello@kaliwave.com
2. Data collected
Data you provide
- Name, email address, password (hashed) at registration
- Payment information (processed by Dodo Payment — we do not store any card data)
- CMS credentials (WordPress, Shopify) — encrypted at rest
- Social network credentials (LinkedIn, Twitter/X, etc.) — encrypted at rest
- Content you submit for optimisation or generation
Data collected automatically
- IP address, browser type, pages visited (via Google Analytics)
- Service usage logs (articles generated, publications, errors)
- Session cookies and language preference cookies
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Providing and managing the service | Performance of contract |
| Billing and payments | Performance of contract / Legal obligation |
| Security and fraud prevention | Legitimate interest |
| Service improvement and statistics | Legitimate interest |
| Transactional emails | Performance of contract |
| Audience analytics (Google Analytics) | Consent |
4. Sub-processors and data recipients
- Dodo Payment — payment processing (PCI-DSS compliant)
- o2switch (France) — website and data hosting
- Anthropic / OpenRouter — AI processing of content submitted for optimisation (no personally identifiable data is transmitted)
- Google Analytics — audience measurement (anonymised data)
We do not sell personal data to third parties.
5. Retention periods
- Account data: duration of subscription + 3 years after cancellation
- Billing data: 10 years (legal obligation)
- Application logs: rolling 90 days
- Analytics data (Google Analytics): 14 months
6. Cookies
Kaliwave uses the following cookies:
- Essential cookies: user session, CSRF token, language preference — required for the service to function, no consent needed
- Analytics cookies: Google Analytics (_ga, _gid) — collected with your consent
You can disable analytics cookies via your browser settings or the consent banner.
7. Your rights
You have the following rights over your personal data:
- Access — obtain a copy of your data
- Rectification — correct inaccurate data
- Erasure — request deletion of your account and data
- Portability — receive your data in a structured format
- Objection — object to processing based on legitimate interest
- Restriction — request restriction of processing
To exercise these rights, contact us at hello@kaliwave.com. We will respond within 30 days.
8. Data security
We implement technical and organisational measures to protect your data: HTTPS connections, encryption of third-party credentials, password hashing (bcrypt), restricted access to production data.
9. International transfers
Your data is primarily hosted in France (o2switch). The use of Anthropic/OpenRouter involves a transfer to servers in the United States. Such transfers are governed by applicable standard contractual clauses.
10. Changes
We may update this policy. In case of material changes, you will be notified by email. The date of the last update appears at the top of this document.
11. Contact
For any questions regarding this policy: hello@kaliwave.com
Pixel Consulting — Lot ISF 32 Ankorondrano Tsiafahy, Antananarivo 102, Madagascar